Work From Home Client Success Specialist
About The Position
AO Globe Life is hiring a fully remote Client Success Specialist to support individuals and families across the United States. The role is suited to people seeking a service-focused career, including recent graduates in business, marketing, or communications. The company provides training, mentorship, inbound client leads, licensing guidance, and professional development. The specialist meets with clients virtually to understand their needs, build ongoing relationships, explain supplemental benefit options, and guide clients through enrollment. The role also involves maintaining accurate digital records and timely follow-up. This is an independent contractor opportunity with commission-based, performance-driven compensation; it is not an hourly or salaried position. Candidates must complete applicable training and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Required pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Terms, fees, licensing requirements, and compensation may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have reliable high-speed internet and provide a computer or laptop with a webcam.
- Provide a professional remote workspace.
- Have a self-starter mindset and strong organizational skills.
- Be confident with virtual meetings and everyday digital tools.
- Have strong communication and interpersonal skills.
- Have a service-minded, mission-driven attitude.
- Be self-motivated, coachable, and comfortable working independently.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Nice To Haves
- Customer service or consultative experience is a plus but is not required.
- A background as a recent graduate in business, marketing, or communications is identified as a fit for the role.
Responsibilities
- Meet with clients virtually over Zoom to discuss their needs.
- Build strong, long-term client relationships.
- Participate in continued mentorship and team development.
- Help clients explore supplemental benefit options tailored to their needs.
- Guide clients through enrollment clearly and professionally.
- Deliver high-quality, client-focused service.
- Maintain accurate digital records and manage timely follow-up.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Monthly and quarterly performance bonuses.
- Inbound leads; no cold calling.
- Fully remote work with a flexible schedule.
- Full training and licensing support, including mentorship and licensing guidance.
- Income growth through renewals.
- Equity opportunity of 3% for those who qualify.
- A path toward leadership roles.
- Weekly performance-based pay.
- Ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
