Work From Home Client Experience Specialist

AIL•Portland, ME
•$80,000 - $100,000•Remote

About The Position

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Requirements

  • Organized, self-motivated, and comfortable working independently
  • Strong communication and people skills
  • A Windows laptop or PC, webcam, and dependable internet
  • Confidence with virtual meetings and everyday digital tools
  • Authorized to work in the United States
  • Willingness and ability to obtain required state licensing, if applicable
  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
  • Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Nice To Haves

  • Customer service background helpful but not required

Responsibilities

  • Cultivate long-term client relationships
  • Present supplemental benefit options tailored to each individual or family
  • Deliver high-quality, client-focused service
  • Take part in continued mentorship and team development
  • Support the enrollment process from start to finish with professionalism
  • Handle documentation accurately and stay on top of follow-ups
  • Conduct virtual consultations with clients via Zoom

Benefits

  • Fully remote, flexible schedule
  • Renewal-based income growth opportunities
  • Equity opportunity (3%) for qualifying team members
  • A team culture built around people, not just numbers
  • Full training and licensing provided
  • Inbound client interest — no cold outreach
  • Monthly and quarterly bonuses
  • Defined growth path into leadership
  • Weekly pay tied to performance
  • Training, mentorship, licensing guidance, and ongoing professional development are provided.
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