Client Success Manager, Spanish / English Speaking Territory
Gartner•Irving, TX
•$70,000 - $101,000•Hybrid
About The Position
The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.
Requirements
- Must be fluent in English and Spanish
- 4+ years relevant professional experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
Responsibilities
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
Benefits
- world-class benefits
- highly competitive compensation
- disproportionate rewards for top performers
- generous PTO
- 401k match up to $7,200 per year
- opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
