Client Success Intern

Innovid•Chicago, IL

20h•Remote

About The Position

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing. We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising. You will embark on a set of rotational experiences with the Client Success teams, in which you will be given specific deliverables to assist our teams. All while working on a final project (i.e., developing a pitch deck for a target account) that you will present to senior management during your last week. This is a great opportunity for college seniors looking to jumpstart their career in AdTech. If you are an energetic and friendly team player who can easily prioritize and multitask in our fast-paced environment, with excellent communication skills and an aptitude for new technologies, you’re in good stead for this role. We will still be operating remotely via Zoom, so it is important that you be a self-starter who can work remotely and take initiative. Client Success at Innovid is focused on helping clients achieve measurable outcomes through our platform. As an intern, you will contribute to real client-facing strategies and learn how we translate business goals into actionable solutions.

Requirements

Bachelor’s degree in Marketing or a related field (expected by May 2026)
Excellent written and verbal communication skills
Foundational understanding of the digital media ecosystem
Proficiency in Excel, including pivot tables and VLOOKUPs
Familiarity with Google Workspace and Microsoft platforms (e.g., Google Drive, SharePoint)
Passion for marketing, advertising, and digital technology
Strong problem-solving skills and a collaborative, team-oriented mindset
Ability to thrive in a remote work environment
Highly organized, detail-oriented, and self-motivated
Intellectual curiosity with an analytical mindset and interest in learning how technology and data drive marketing outcomes

Responsibilities

Participate in a CS “boot camp” session to learn the ropes
Perform customer/vertical market research and analysis
Assist with daily tasks such as strategy mapper development, weekly QA reporting, meeting notes and more.
Sit in on client meetings to shadow CS leads
Research key decision makers at your assigned account
Anticipate customer needs and develop a pitch deck that clearly ties Innovid solutions to client business goals, including use case examples and a proposed growth strategy.
Present your analysis and strategic recommendations to senior leadership, demonstrating how your ideas would drive client impact and growth. (final project)