Client Success Coordinator

TestHiring • Corte Madera, CA

5d • Remote

About The Position

Suzie Koide Real Estate is expanding its client support operations and is seeking a dedicated and detail-oriented Client Success Coordinator to support ongoing client communication and ensure a smooth and positive experience throughout the real estate process. This is a fully remote position for individuals who are organized, professional, and confident in managing client relationships in a structured environment. The role begins on a part-time basis, with the opportunity to transition into a full-time position based on performance and business needs. No prior real estate experience is required, and training will be provided.

Requirements

• Strong communication and interpersonal skills
• Professional and customer-focused mindset
• Basic computer skills (email, CRM systems, spreadsheets)
• Ability to manage multiple client interactions at once
• Detail-oriented and dependable
• Ability to work independently in a remote environment
• No prior real estate experience required (training provided)

Nice To Haves

• High school diploma or equivalent required
• Associate or bachelor’s degree preferred but not required
• 0–2 years of customer service, client support, administrative, or coordination experience preferred
• Familiarity with CRM platforms or client management tools is an advantage
• Strong organizational and time management abilities
• Professional written and verbal communication skills
• Ability to maintain professionalism and confidentiality when handling client information

Responsibilities

• Support communication with clients throughout active transactions
• Follow up with clients to ensure satisfaction and engagement
• Provide timely responses to inquiries and service-related questions
• Assist in resolving basic client concerns and coordinating solutions
• Maintain accurate client records and interaction logs
• Coordinate with internal team members to ensure smooth client experience

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED