Client Solutions Coordinator - Linear

Warner Bros. DiscoveryNew York, NY

About The Position

The Client Solutions Coordinator (CSC) – Linear position at Warner Bros. Discovery is the entry level role that leads you towards the path to a successful career within multiplatform media sales. The CSC provides sales support to Account Executives, Sales Planners, clients and agencies regarding linear media on all US Networks at WBD.

Requirements

  • Strong computer knowledge (Microsoft Word, Excel, PowerPoint, etc.)
  • Ability to work independently as well as in cross-functional groups
  • High level of organizational skills and the ability to prioritize
  • Learns and applies new information, concepts, and techniques in area of practice
  • Great verbal and written communication skills
  • Ability to work in a deadline driven environment
  • Strong problem solving skills and customer service skills
  • Detail oriented and team player
  • Must be able to work collaboratively with team members
  • Ability to troubleshoot and resolve discrepancies
  • Must be able and willing to provide overtime work when necessary

Nice To Haves

  • Previous related experience is a plus

Responsibilities

  • Establish strong business relationships and act as a liaison with advertising agency counterparts and internal Discovery departments including Pricing, Planning & Operations, Linear Commercial Operations, Marketing, Billing and Direct Response.
  • Execute all client orders across all linear platforms, ensuring that they are approved in weekly programming and compliant with all client requirements.
  • Responding to clients in a timely manner to ensure meeting the needs of the clients' requests
  • Handle program and commercial changes and issue change notices to clients.
  • Work with Account Executive, Sales Planners and the Marketing department on promotional assets, material deadlines, and approvals.
  • Work closely with Linear Commercial Operations to schedule promotional assets.
  • Reconcile billing discrepancies with agencies and billing departments.
  • Perform other responsibilities as directed by Client Solutions Management, Account Executives and/or Vice President(s) Ad Sales for your assigned networks and agencies.

Benefits

  • health insurance coverage
  • an employee wellness program
  • life and disability insurance
  • a retirement savings plan
  • paid holidays and sick time and vacation
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