Client Services & Tech Team Coordinator (Plano, TX)

ABCorp•Plano, TX

1d•$0 - $22•Onsite

About The Position

The Client Services & Tech Team Coordinator supports the client ordering process and logistics for ABCorp’s card technology business and handles occasional requests for the small corporate office. The role manages client orders from purchase order receipt through delivery and invoicing, coordinates with internal teams and manufacturing, supports technology-team shipping and inventory processes, and assists with office supplies and maintenance vendors. This is a full-time, on-site position in Plano, Texas, working Monday through Friday from 8 a.m. to 5 p.m. Candidates must pass a background check, including a credit check, and a drug screen after accepting an offer.

Requirements

At least 2 years of customer service and/or related administrative support experience.
Highly effective service skills, including a professional demeanor and outstanding phone etiquette.
Strong communication skills, including the ability to write professional emails and client-related documents.
Ability to quickly learn computer software.
Proficiency in Microsoft Office.
Ability to work effectively in time-sensitive situations with customer satisfaction as the goal.
Ability to multitask in a fast-paced environment.
Problem-solving skills.
Customer-service orientation.
Team orientation.
Ability to work autonomously.
Excellent organizational skills.
Ability to pass a background check, including a credit check, and a drug screen after accepting an offer.

Nice To Haves

Experience with ERP systems is preferred.
Experience in a printing and/or manufacturing environment is desired but not required.

Responsibilities

Manage client orders from purchase order receipt through delivery and invoicing, including entering data into ABCorp’s ERP system and managing order milestones and delivery schedules.
Coordinate order treatment with Account Managers, Technical Consultants, Sales, Operations, Logistics, and Finance.
Serve as the liaison with manufacturing on order-related matters.
Participate in weekly internal production status meetings.
Handle daily shipping requests and coordinate with ABCorp’s technology department to ensure all parts are received and accounted for.
Manage parts inventory with manufacturing to ensure accurate totals.
Monitor office supplies and order stationery, supplies, and electronics as needed.
Manage maintenance vendors to keep the office clean and safe and ensure appliances are in good working order.
Handle occasional office requests in support of the corporate office.