Client Services Tech 1

Pace Analytical Services • Peoria, IL

8d • Onsite

About The Position

This is a full-time, onsite, Client Services Technician 1 position located in Peoria, IL. The role is in the sample receiving department of an environmental testing laboratory. The company is Pace®, which has been developing innovative practices that drive sustainability and empower partners with accurate quality data since 1978. They are seeking motivated individuals passionate about protecting the environment and communities.

Requirements

• High school diploma or equivalent
• Excellent customer service skills
• Ability to perform work in a lab or office setting
• Ability to remain standing for long periods
• Ability to work around strong odors
• Ability to wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)
• Mobility to work in a lab and office setting, use standard office and lab equipment
• Stamina to sit for extended periods of time
• Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects
• Vision to read printed materials and computer screens
• Hearing and speech to communicate in person or over the telephone

Nice To Haves

• Previous customer service, shipping, or warehouse experience
• Experience in a laboratory or environmental testing setting is preferred but not required

Responsibilities

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

Benefits

• Competitive salaries
• Medical
• Dental
• Vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• Life
• Disability
• Voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage
• ID theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED