Client Services Tech 1

Pace® Analytical Services • East Longmeadow, MA

9d • Onsite

About The Position

Client Services Tech 1 is a role within the sample receiving department of an environmental testing laboratory. The company, Pace®, is dedicated to making the world a safer and healthier place through innovative practices and accurate quality data. This position offers training and opportunities for career growth in laboratory sciences. The role involves coordinating and performing sample-related activities, maintaining documentation, and participating in training on laboratory support policies.

Requirements

• High school diploma or equivalent.
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®).

Nice To Haves

• Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you!

Responsibilities

• Coordinate and perform sample-related activities, including shipping, receiving, processing, and administration.
• Maintain and update documentation, logs, and databases to ensure accurate sample tracking.
• Participate in training on core laboratory support policies, programs, and practices.

Benefits

• Competitive salaries
• Medical
• Dental
• Vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• Life
• Disability
• Voluntary benefits
• Paid time off for holiday, sick and vacation days
• HSA
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage
• ID theft

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED