Client Services Representative (Onsite) - Indianapolis

Meduit • Indianapolis, IN

3d • Onsite

About The Position

This role supports the team with processing and handling time sensitive documents and patient requests. Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.

Requirements

• HS Diploma/GED
• Excellent computer skills
• Proficiency with Microsoft Outlook, Word, and Excel
• Must be legally authorized to work in the United States without sponsorship

Nice To Haves

• Experience with Epic EHR system
• Administrative experience
• Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA

Responsibilities

• Coordinate, validate, and deliver consumer specific requests
• Analyze consumer mail or itemized billings for accuracy
• Process all internal correspondence and account updates
• Analyze accounts to resolve balance discrepancies and post payments and adjustments
• May be required to verify insurance eligibility
• Inspect bankruptcy notifications
• Process itemized statements and settlement offers

Benefits

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Paid Wellness Time and Holidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED