Client Services Manager – Workers’ Compensation
About The Position
RAS is seeking a Client Services Manager to build and nurture strong professional business relationships with clients. The role identifies and resolves client concerns, serves as a point of contact, coordinates with internal staff, and works to ensure high client satisfaction. The position is home-based, and the successful candidate must reside in South Dakota, Iowa, or Missouri. Frequent travel, including some overnight stays, is required. A company vehicle will be provided. RAS describes itself as an experienced workers’ compensation insurance provider and the region’s leading workers’ compensation insurance writer. The company emphasizes safer workplaces and supporting businesses and their employees. RAS promotes an inclusive work environment and equal opportunity for qualified candidates.
Requirements
- At least five years of workers’ compensation claims handling experience.
- Proven decision-making and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word and Excel.
- Valid driver’s license.
- Must reside in South Dakota, Iowa, or Missouri.
Nice To Haves
- Experience working with Third Party Administrator (TPA) clients is preferred.
- Multifunctional experience in claims management, claims administration, and/or account management is desirable.
- Bachelor’s degree preferred.
Responsibilities
- Build and nurture strong professional business relationships with clients.
- Identify and resolve client concerns.
- Serve as a point of contact for clients.
- Coordinate with internal staff members.
- Ensure high client satisfaction.
- Travel frequently, including some overnight stays.
Benefits
- Competitive wage and benefits package.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Paid holidays.
- Paid parental leave.
- PTO.
- 401(k).
- Company vehicle provided.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
