Client Services Manager / Senior Project Manager

GRW Engineers • Indianapolis, IN

2d

About The Position

GRW is seeking a Client Services Manager/Senior Project Manager for its Indianapolis office. The role is responsible for developing project budgets, contracts, and schedules; maintaining client relationships; overseeing and performing technical work; and directing staff engineers and CAD personnel on project tasks. The ideal candidate has experience serving public clients, including cities and towns in Indiana and adjoining states, as well as regional water and sewer districts and private water and sewer utilities in those areas.

The position involves water, wastewater, and stormwater utility infrastructure projects in a consulting environment. Technical work may include engineering studies and utility master plans; sanitary sewer, stormwater, water system, and treatment facility design; hydraulic modeling; and preparation of technical specifications. The role also requires project resource planning, schedule and budget management, and effective communication with clients, managers, and the public.

Requirements

• Minimum of 10 years of relevant experience.
• Bachelor of Science in Civil Engineering or higher.
• Indiana PE registration or the ability to obtain it within 6 months.
• Experience with design and construction administration of water utility and wastewater utility infrastructure projects in a consulting environment.
• Proficiency in Microsoft Office.
• Effective oral and written English communication skills.
• Strong organizational skills, time management skills, and attention to detail.
• Ability to plan project resources, maintain schedules, and stay within budget.
• Ability to work independently and as part of a team.
• Desire, motivation, and ability to meet the firm's and clients' expectations.
• Dedication and willingness to continue professional growth.
• Experience with public clients such as cities and towns in Indiana and adjoining states, and with regional water and sewer districts and private water and sewer utilities.
• Technical experience with engineering studies, including preliminary engineering reports and utility master plans.
• Sanitary sewer design experience, including pump stations, sewer rehabilitation, gravity sewer design, and grinder pump system design.
• Stormwater design experience, including runoff calculations, pipe and inlet sizing, and detention pond sizing.
• Water system design experience, including source development, booster pump stations, and water line layouts.
• Hydraulic modeling experience, including WaterCAD and SewerCAD.
• Design experience with wastewater and water treatment facilities.
• Experience developing technical specifications.
• Familiarity with funding programs including USDA Rural Development, Indiana SRF, and the Office of Community and Rural Affairs (OCRA).

Responsibilities

• Develop project budgets, contracts, and schedules.
• Maintain client relationships.
• Oversee and perform technical work on projects.
• Direct staff engineers and CAD personnel on project tasks.
• Plan project resources, maintain schedules, and keep projects within budget.
• Prepare reports and business correspondence, present information, and respond to questions from managers, clients, and the public.
• Perform or oversee engineering studies, utility master plans, and water, wastewater, and stormwater infrastructure design.
• Develop technical specifications.
• Support project design and construction administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior