Meals on Wheels Client Services Coordinator
LIFECARE ALLIANCE•Columbus, OH
•$20 - $0•Onsite
About The Position
The Meals-on-Wheels Client Services Coordinator ensures high-quality service delivery and compliance for LifeCare Alliance’s Nutrition Programs by combining client eligibility assessment with quality assurance oversight.
Requirements
- High school diploma or equivalent
- Proven documentation and process management skills
- Detail-oriented
- Ability to work in a fast-paced, deadline-driven, noisy environment
Nice To Haves
- Associate’s degree in social work, human services, or Community Health Worker certification
- Minimum of 2 years’ experience working for a not-for-profit, community services, or government agency
- Experience working with older adults and disabled/chronically ill individuals
- Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals
- Knowledge of modern office practices and procedures
- Exceptional customer service skills
Responsibilities
- Interview new home-delivered meal clients and reassess current clients to determine eligibility.
- Complete applications, verify funding eligibility, and provide alternative resources for ineligible clients.
- Conduct in-home assessments and research enrollment with eligible clients.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
