10622 - Client Services Consultant
Hyundai Autoever America•Costa Mesa, CA
•$103,170 - $158,873•Onsite
About The Position
Responsible for leading and delivering connectivity service-related business planning and strategy. This role focuses on wireless and vehicle connectivity domains, B2B operations, and consulting with Hyundai Motor Group affiliates. Acts as a key advocate for client business units and manages client and partner engagements.
Requirements
- Bachelor’s degree in a related field
- 10+ years of relevant experience (telematics, IT, automotive, or related industries)
- 7+ years in business strategy or technology projects
- Strong problem-solving and analytical skills
- Excellent interpersonal and communication skills
- Ability to manage multiple stakeholders and projects
- Strong organizational and detail-oriented mindset
Nice To Haves
- Master’s degree
- Consulting experience
- Telecommunications expertise
- Experience with contracts, pricing models, and vendor management
- PMP certification is a plus
Responsibilities
- Lead projects related to account management, client services, and partner management
- Serve as consultant to enhance telematics services for HMG client companies
- Coordinate internal teams for proposal development
- Manage contract creation, negotiation, and enterprise agreements
- Act as primary client contact for connectivity service inquiries
- Maintain client communication regarding service implementation and operations
- Manage business analysts as applicable
- Develop wireless usage forecasting models
- Negotiate wireless pricing with carriers
- Develop customer pricing strategies aligned with business goals
Benefits
- comprehensive medical/dental coverage
- generous PTO
- education assistance
- annual merit increase eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
