Client Services Clerk - Summer Student

Community Support Connections•Breslau, ON

7d•CA$18•Hybrid

About The Position

This summer student position supports the Client Services Team through a variety of administrative and client-facing tasks, working collaboratively with client services, administration and other departments on special projects. If you’re seeking hands-on experience in community services, social services or community outreach fields, and a rewarding summer experience that builds your skills and professional portfolio, we’d love to hear from you.

Requirements

Be between 15 and 30 years of age at the start of employment
Be a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
Be legally entitled to work in Canada in accordance with relevant Ontario legislation and regulations, including having a valid Social Insurance Number at the start of employment
Successful candidate must be available to work for the entire 9-week contract
Valid G or G2 Driver’s License, and daily access to a safe, licensed and reliable vehicle to visit client homes and deliver meals
Current Emergency First Aid and CPR Level A Certificate (or be willing acquire by time of employment)
Satisfactory police records check for the vulnerable sector
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Superior multi-tasking and organizational skills
Superior attention to detail and commitment to confidentiality
Strong interpersonal skills with a passion for working with people
Experience using and operating office equipment

Nice To Haves

Experience with older adults, volunteers and/or persons with diverse abilities is an asset
Ability to communicate in language other than English an asset

Responsibilities

Research and compile community resources for low-income and vulnerable clients
Complete home visits to onboard clients to free programs and services in the community
Data entry, including reviewing and updating client files with information gathered from home visits
Assist with other client programs such as making reassurance calls, supporting the friendly visiting program, and portering meals
Making check-in calls to clients and documenting those calls appropriately
Enthusiasm to support client services and other teams/departments with client and administrative duties
Deliver Meals on Wheels