Client Services Associate

Platinum Coastal GroupDallas, TX
Onsite

About The Position

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

Requirements

  • Strong communication and interpersonal skills
  • Professional and dependable
  • Comfortable initiating conversations
  • Organized and adaptable
  • Able to work effectively as part of an on-site team

Nice To Haves

  • Prior related experience is helpful but not required where training is provided.

Responsibilities

  • Assist clients with questions, requests, and solutions
  • Conduct face-to-face client interactions and meetings
  • Coordinate service needs with internal teams
  • Document feedback and support client retention
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