Client Services Assistant

Maricopa County • Phoenix, AZ

3d • $20 - $33 • Hybrid

About The Position

Are you skilled at organizing different types of information and documents into electronic case files utilizing programs such as Excel and Adobe PDF? Do you thrive in networking with other agencies to obtain necessary information? Are you able to seamlessly switch between tasks and prioritize multiple responsibilities on the fly, all while staying organized and efficient in a fast-paced environment? If so, you are just the candidate we are looking for to join the defense team at the Office of the Legal Defender! As our Client Services Assistant, you will spend your work day collaborating with capital defense teams and gathering evidence and other documents from various agencies for client case files in order to assist capital teams with saving our clients’ lives.

Requirements

• Two years of experience performing office, administrative, and clerical duties
• High school diploma or GED
• Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hire

Nice To Haves

• Experience and/or education in bio-psychosocial, psycho-educational, emotional, and physical trauma
• Associate’s degree or higher in Social Sciences
• Experience using Excel and Adobe PDF
• Indigent criminal defense experience
• Bilingual (English/Spanish) skills
• Post-secondary education may substitute for the minimum qualifications on a year-for-year basis

Responsibilities

• Collects historical client information and documentation by utilizing a variety of electronic systems
• Compiles, organizes, and maintains files that include evidence and other documentation relating to the client's life history and background, including family background, prior personal relationships, and educational, medical, employment, and criminal history
• Collaborates with local law enforcement agencies, medical professionals, governmental agencies, social service agencies, and educational institutions to collect information
• Utilizes Microsoft Word, Excel, Teams, and Outlook to input case information and collaborate with the capital defense team
• Organizes client information and makes copies
• Assists capital defense teams in case preparation

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with a hybrid work schedule option
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED