Lab Client Services Assistant

Southern Ohio Medical CenterPortsmouth, OH
Onsite

About The Position

Works under the supervision of the Laboratory Support Services Manager. The Lab Client Services Assistant's primary job function is to order/label, accession and prepares all specimens for laboratory testing. Performs other duties as assigned.

Requirements

  • High School Diploma or successful completion of an equivalent High School Exam Required
  • Medical Terminology required

Nice To Haves

  • Certificate in Medical Office Technology or equivalent experience preferred
  • Previous client services experience preferred

Responsibilities

  • Receives and electronically records receipt in Laboratory Information System (LIS) of all specimens. Assures samples received are appropriate for test(s) ordered.
  • Quick registers patient in Lab Information System, orders testing (LIS), labels and accessions specimens for laboratory testing. Enters patient, stay, order comments and/or special instructions in Order/Entry function of LIS.
  • Distributes all specimens to appropriate department for laboratory testing, gathers specimens for final storage, and retrieves specimens for “add-on” testing.
  • Participates in the orientation and training of new employees.
  • Performs receptionist duties including but not limited to answering phones and directing patients, visitors, and employees to appropriate areas of the lab and SOMC.
  • Performs clerical duties including but not limited to typing, mail distribution, filing, charting, and result/report delivery via phone, fax, or mail.
  • Orders and maintains office supplies.
  • Utilizes the automated line as appropriate.
  • Processes PKU specimens for delivery to the Ohio Department of Health.
  • Centrifuges specimens and distributes to work station.
  • Performs other duties as assigned
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