Client Services Assistant

North Star Resource Group•Woodbury, MN

About The Position

This role is essential to our client’s experience and requires excellent initiative, maintaining customer relationships, confidentiality, and exceptional time management. As a Client Service Assistant, you will be a vital piece of our practice by executing and completing the daily operations, including, but not limited to determining resolutions for complex situations, leveraging relationships with outside carriers and internal department specialists, mastering internal computer systems, and other tasks as assigned.

Requirements

Four-year degree or equivalent work experience
Strong computer skills
Microsoft Office Suite experience preferred
Excellent verbal and written communication skills
Uphold confidentiality of information that aligns with company’s core values
Ability to coordinate multiple tasks and priorities
High attention to detail

Nice To Haves

Good organizational and demonstrated problem solving skills a plus.
Knowledge of insurance/ financial services industry
Life/Health licensing is a plus

Responsibilities

Executing and completing the daily operations
Determining resolutions for complex situations
Leveraging relationships with outside carriers and internal department specialists
Mastering internal computer systems
Other tasks as assigned