Laboratory Assistant Senior - Client Services
About The Position
Sonic Healthcare USA is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment that emphasizes teamwork and innovation. Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. This full-time position is located in Aiea, HI, with a base hourly pay rate of $23.86 to $26.05 depending on experience. The role involves coordinating daily operations and scheduling for the Lab Assistant team, acting as a supportive bridge to management, recognizing when corrective action is needed and implementing effective solutions, training personnel on new protocols, resolving complex escalated communications to maintain efficient laboratory workflows, and championing safety, compliance, and quality control. This role will provide routine access to protected health information (PHI), and employees are expected to maintain strict confidentiality and abide by all applicable privacy and security standards.
Requirements
- High School Diploma or equivalent
- Previous training or experience in specimen collection or processing
- Strong reading, writing, and analytical skills
- Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.
Nice To Haves
- 1 - 2 years of related experience in clinical laboratory, data entry, or production
Responsibilities
- Helps coordinate daily operations and scheduling for the Lab Assistant team while servicing as a supportive bridge to management.
- Recognize when corrective action is needed and implement effective solutions
- Trains personnel on new protocols and resolves complex, escalated communications to maintain efficient laboratory workflows.
- Champion safety, compliance, and quality control
Benefits
- Appreciation for your work
- A feeling of satisfaction that you’ve helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) plus a company match
- A sense of belonging – we’re a community!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
