Client Service Technician
About The Position
Ensures that all client samples are handled, received, entered into the LIMS system with appropriate testing assigned and retained in accordance with Company Policy. Receives, records and inputs into LIMS all pertinent information regarding client samples. Facilitates the expedient release of samples to Operations for analysis. Monitors client sample submission and identifies new sample matrices or testing profiles. Maintains records of all sample handling and data input upon receipt. Identifies sample discrepancies and communicates as required. Provides client COAs or partial COAs as required. Receives supply shipments and records any inaccuracies in the Vendor Deviation Log. Maintains and tracks sample retain. Responsible for retrieving, logging, and recording sample retests. Verifies receipt and shipping of all brokered samples and completes required documentation. Ensures the Quality Management System is maintained in accordance with ISO 17025 standards.
Requirements
- High school degree and 0-2 years' experience in a related field
- Effective problem prevention and problem-solving skills
- Written and verbal communication skills necessary to cross multiple disciplines
- Experience with Microsoft Word and Excel
Responsibilities
- Ensures that all client samples are handled, received, entered into the LIMS system with appropriate testing assigned and retained in accordance with Company Policy
- Receives, records and inputs into LIMS all pertinent information regarding client samples
- Facilitates the expedient release of samples to Operations for analysis
- Monitors client sample submission and identifies new sample matrices or testing profiles
- Maintains records of all sample handling and data input upon receipt
- Identifies sample discrepancies and communicates as required
- Provides client COAs or partial COAs as required
- Receives supply shipments and records any inaccuracies in the Vendor Deviation Log
- Maintains and tracks sample retain
- Responsible for retrieving, logging, and recording sample retests
- Verifies receipt and shipping of all brokered samples and completes required documentation
- Ensures the Quality Management System is maintained in accordance with ISO 17025 standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
