Remote Client Enrollment Specialist | Weekly Pay
About The Position
AO is seeking motivated, service-oriented professionals to join our team as Client Service Team Leads. This fully remote opportunity allows you to work from home, enjoy a flexible schedule, and build a rewarding career through mentorship, professional development, and performance-based advancement. If you're looking for more than just a job and want to grow into leadership while making a meaningful impact on working families, we'd love to meet you. For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the success of our team members through mentorship, leadership development, and long-term career opportunities. As a Client Service Team Lead, you'll deliver exceptional client experiences while supporting the development of a collaborative, high-performing remote team. This position combines customer service, relationship management, and leadership development in a flexible work-from-home environment.
Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Computer or laptop
- Reliable high-speed internet connection
- Webcam and microphone capability
- Quiet, professional workspace
- Outstanding customer service skills
- Strong communication and interpersonal abilities
- Leadership potential with a desire to coach and inspire others
- Self-motivation and accountability
- Positive, growth-oriented mindset
- Strong organizational and time-management skills
- Ability to work independently while collaborating remotely
- Professionalism, integrity, and adaptability
Nice To Haves
- Experience in Customer Service
- Experience in Team Leadership
- Experience in Client Relations
- Experience in Sales
- Experience in Retail
- Experience in Healthcare
- Experience in Hospitality
- Experience in Call Center Operations
- Experience in Business Management
- Leadership experience is beneficial but not required. We value coachability, work ethic, and a commitment to professional growth. Comprehensive training and mentorship are provided.
Responsibilities
- Meet with clients through Zoom and phone appointments
- Provide professional guidance regarding benefits and coverage options
- Answer client questions and resolve concerns with a solutions-focused approach
- Assist clients with enrollment, policy updates, and ongoing service needs
- Build and maintain long-term client relationships
- Lead by example while delivering exceptional client experiences
- Coach, support, and encourage team members
- Foster a collaborative and positive remote work environment
- Participate in leadership development and mentorship programs
- Maintain accountability, professionalism, and high service standards
- Utilize virtual tools to improve communication and team performance
Benefits
- 100% Remote Work
- Work from anywhere within the United States
- No commuting
- Modern virtual work environment
- Flexible remote lifestyle
- Flexible Scheduling
- Create a schedule that fits your lifestyle
- Balance personal and professional priorities
- Performance-focused environment
- Leadership Mentorship
- One-on-one coaching
- Executive mentorship
- Weekly leadership development
- Ongoing professional training
- Career Growth
- Performance-based advancement
- Leadership development pathways
- Promotion from within
- Long-term career opportunities
- Weekly Pay & Incentives
- Weekly performance-based compensation
- Performance bonuses
- Leadership recognition opportunities
- Residual income opportunities
- Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Union-supported work environment
- Leadership conferences and professional development events
- Annual incentive trips for qualifying team members
- Advanced virtual technology and collaboration tools
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
