Client Enrollment Specialist

Latino Legends

9d • Remote

About The Position

On behalf of our client—a leading U.S. home energy efficiency company helping low-income families access free government energy rebate programs—Latino Legends is seeking an autonomous, empathetic, and results-driven Client Enrollment Specialist. In this role, you will build relationships with Mobile Home Park managers and reach out directly to residents to guide them through qualifying for free heat pump and energy efficiency upgrades. While this is not a traditional sales position, your work directly fuels company growth and improves the daily lives of underserved communities.

Requirements

• Fluent in both English and Spanish (written and verbal).
• Comfortable speaking on the phone with diverse populations, including elderly residents and individuals with limited English proficiency.
• Thrives in a non-micromanaged environment where you are measured by your impact and results rather than a strict, rigid playbook.
• Comfortable working within a lean, fast-moving organization where priorities can evolve.
• Basic computer proficiency with experience using spreadsheets and CRM platforms.

Responsibilities

• Connect with Mobile Home Park managers to spread awareness about available energy rebate programs and recruit community members.
• Call and guide residents through the qualification process, explaining the financial and energy-saving benefits clearly.
• Help families complete simple forms and collect the required documentation to get their applications approved.
• Maintain accurate records of prospects, active leads, and application statuses across spreadsheets and CRM systems.
• Work closely with internal teams to hand off approved accounts for technical assessments and equipment installation.

Benefits

• $1,700/month base + $250–$1,000 in monthly performance incentives
• Bi-weekly payments
• 20 core days of PTO
• 10 floating holidays, observe religious holidays, local regional events, birthdays, or state holidays that match your location

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed