Client Service Specialist/Financial Paraplanner

Golden Reserve LLC•Scott Township, PA
•$70,000 - $100,000•Onsite

About The Position

Golden Reserve is seeking an experienced Client Services Specialist (CSS), which combines the roles of a Paraplanner and Client Services Coordinator. This is not an administrative role and will be based at their Pittsburgh office locations, supporting clients in the Green Tree, Wexford, and Canonsburg areas. The CSS will manage the back-end client sales process, including building client Roadmaps (financial plans), providing first-line ongoing client support and service, and facilitating insurance application execution from start to finish. The CSS Team is considered the driving force of Golden Reserve, a rapidly growing company in Ohio known for its innovative financial services approach, including monthly seminars and weekly TV & Radio Shows.

Requirements

  • Two (2) years+ of financial services experience.
  • Life Insurance Annuity Application Excellence – completion, monitoring & management.
  • GRIT – accountability, ownership, problem-solving, and toughness.

Nice To Haves

  • Client Service Excellence: Understanding the responsibility of managing clients' life savings.
  • Commitment to the company's process and systems for managing client services and support (the GR-Way).

Responsibilities

  • Managing the entire back-end client sales process, including building client Roadmaps (financial plans).
  • Delivering world-class first line ongoing client support and service.
  • Facilitating start-to-finish insurance application execution.
  • Supporting monthly seminars and weekly TV & Radio Shows.
  • Ensuring the Sales team is supported to help more families.
  • Being a steady and consistent voice and leader in every office to ensure forward momentum.

Benefits

  • CSS Captains – three (3) dedicated supporting CSS Team Members to help manage workload, new business support, and policy/training needs.
  • Competitive Salary - $70,000 - $100,000.
  • Generous time off policy
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Life Insurance
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