Client Service Representative
Community Veterinary Partners•Brentwood, NH
•Onsite
About The Position
Veterinary Emergency and Surgery Hospital is looking for a compassionate and skilled Client Service Representative to join our dedicated team. VESH is a fast-paced emergency and referral center dedicated to delivering high-quality, compassionate care to pets and families who need us most. This position is ideal for someone who enjoys a dynamic hospital environment and is passionate about supporting emergency and specialty patients during critical times.
Requirements
- Ability to multi-task while remaining calm in a busy setting
- Outstanding communication and organizational skills
- Dependability
- Ability to work evenings and weekends as needed
Nice To Haves
- Previous experience in a veterinary hospital setting preferred, but not required
Responsibilities
- Greeting pet parents in a friendly, compassionate, and helpful way
- Answer incoming phone calls to provide details and expectations to inquiring individuals
- Process registration forms and other associated documents for all visits
- Communicate invoice and payment option information to pet owners while completing the check out process
- Support the hospital team to deliver high quality and compassionate care for the duration of their visit
- Complete various administrative duties from scanning records, to emailing patient visit information
Benefits
- Competitive compensation
- Monthly Bonus Opportunities
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Holiday Pay
- Scrub Allowance
- Employee Assistance Program & Behavioral Health Resources
- Flexible Scheduling
- Paid Parental Leave
- Employee Pet Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
