Inuit Candidates - Banking Centre Roles (Vancouver)

CIBC•Vancouver, BC

9d•Onsite

About The Position

CIBC is looking for First Nations, Métis and Inuit job-seekers to join their Personal Business Banking team in Vancouver. This role is part of a mission to build the relationship-focused bank of the future and is committed to creating an inclusive environment that reflects the diversity of clients and communities. The position is for a Client Service Representative within a fast-paced Banking Center, assisting clients with their day-to-day banking needs, answering questions, processing transactions, and connecting them with the right team members to help them achieve their financial goals. The role requires flexibility to work banking center hours, including evenings and weekends, and potentially at multiple banking centers within a reasonable travel distance.

Requirements

Must be legally eligible to work at the specified location.
Must have a valid work or study permit, where applicable.
Client Issue Resolution
Client Service
Customer Experience (CX)
Digital Literacy
Empathy
Financial Products
Interpersonal Communication
Standards Compliance
Transaction Services

Nice To Haves

First Nations/Métis/Inuit candidates are encouraged to apply.

Responsibilities

Help clients manage their accounts and products.
Focus on the client experience and make interactions meaningful.
Connect clients to the right CIBC team members who can help them reach their goals.
Listen, ask questions, and put yourself in the client’s shoes.
Take accountability for client issues and know when to lean on others to create a better solution together.
Introduce clients to our mobile banking applications, helping them to better manage their banking needs.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development