Client Service Representative, Maryland

Suveto • Indian Head, MD

11h • Onsite

About The Position

Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.

Requirements

• High quality customer service skills.
• Ability to support doctors and support staff.
• Experience managing a front desk.
• Experience checking patients in/out.
• Experience scheduling rechecks.
• Experience signing visitors and vendors in.
• Ability to oversee clinic flow.
• Experience managing and assisting clients in the euthanasia paperwork process.
• Experience discussing payment choices with clients.
• Experience processing Daily Estimate Report (Out Window CSR).
• Experience with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distributing daily mail and purging charts in system.
• Knowledge of extension numbers to reach employees throughout the network.
• Ability to assist in emergency situations by expediting calls to triage staff members.
• Experience mentoring or overseeing students from various educational programs.

Responsibilities

• Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
• Oversee the clinic flow.
• Manage and assist client in the euthanasia paperwork process.
• Discuss payment choices with clients.
• Process Daily Estimate Report (Out Window CSR).
• Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
• Maintain knowledge of extension numbers to reach employees throughout the network.
• Assist in emergency situations by expediting calls to triage staff members.
• May require mentoring or overseeing students from various educational programs.
• Perform other job duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed