Client Service Representative New 2026
About The Position
VCA Everett Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team! We are a Six-doctor, full-service, AAHA-accredited animal hospital located just minutes from downtown Boston. Proudly serving our community for over 20 years, we are excited to welcome a friendly, reliable, and customer-focused individual to our compassionate team. Our CSRs are the heart of the hospital often the first and last impression for our clients. We value professionalism, teamwork, and kindness, and we foster a positive, supportive culture where every team member’s contribution matters. If you enjoy helping people, love animals, and thrive in a fast-paced environment, we would love to meet you. As a Client Service Representative, you will play a vital role in creating a welcoming, organized, and low-stress experience for our clients and patients. Your mission is to build trust with pet parents by providing excellent communication, empathy, and service—so our medical team can deliver exceptional patient care.
Requirements
- Friendly
- Reliable
- Customer-focused
- Enjoy helping people
- Love animals
- Thrive in a fast-paced environment
Responsibilities
- Creating a welcoming, organized, and low-stress experience for our clients and patients.
- Building trust with pet parents by providing excellent communication, empathy, and service.
Benefits
- Access to the people and resources of a large veterinary community
- Career growth and leadership opportunities
- Ongoing training and development programs
- Medical, dental, and vision insurance
- Generous hospital and product discounts
- Employer-paid life, long- and short-term disability insurance
- Paid vacation and sick time
- Paid parental leave
- 401(k) with company match
- Free mental health and wellness resources (Headspace)
- Referral bonuses
- Competitive wages
- Opportunities to give back through shelter partnerships and VCA Charities
- Full-time and part-time positions available
- Comprehensive benefits package
- Generous employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
