Client Service Representative I - Bilingual (English, Spanish)
About The Position
This is a temporary role for a Client Service Representative I - Bilingual (English-Spanish) that is fully remote. The primary responsibility is to answer and resolve telephone inquiries and requests from customers or prospective customers promptly, accurately, and courteously. The role requires a specific training schedule for 3-4 weeks, Monday to Friday from 8:00 AM to 4:30 PM Central time. After training, a shift schedule will be assigned, with start times between 7:00 AM and 10:30 AM Central time, including a rotating Saturday schedule. Candidates must meet work-from-home requirements, including a hard-wired home internet connection with a minimum of 100mbps download and 20mbps upload speed.
Requirements
- Bilingual English/Spanish
- Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed.
Responsibilities
- Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Benefits
- Annual performance bonus compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
