Client Service Processor (12 Month Contract)

The Canada Life Assurance Company • London, ON

1d • CA$36,900 - CA$49,800 • Onsite

About The Position

Reporting to the Associate Manager of Direct to Head Office (D2HO), the Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for Wealth, Quadrus, Life Client Services, and Group Retirement Services team members. The successful candidate will work closely with other teams. The Client Service Processor would be 100% in the London Head Office.

Requirements

• Excellent organizational skills
• Analytical and detail oriented
• Eagerness and ability to learn Unitrax, GPAS and Investment Centre
• Working knowledge of Microsoft office products
• Excellent written and verbal communication skills
• Good interpersonal and team building skills
• Demonstrated organizational and time management skills to manage multiple tasks and deadlines
• Able to adapt quickly to changing priorities
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

Nice To Haves

• Imaging system experience an asset

Responsibilities

• Triage/prep incoming mail including documents and cheques for the Wealth, Quadrus, Life Client Service, and Group Retirement Services teams within time standards
• Work closely with other admin areas regarding inter-team paperwork
• Assist with non-financial processing when required
• Support small projects when necessary
• Sending outbound mail
• Manage the team shared e-mail boxes
• Responsible for workflow distribution electronically

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed