Client Service & Operations Intern

Axos Bank•Centennial, CO

About The Position

Join Axos Bank’s immersive 12-week Summer Internship Program to gain hands-on experience, contribute to enterprise initiatives, and develop professional skills in a fast-paced, technology-driven financial environment. Interns participate in a capstone project, sessions with business leaders, financial literacy training courses, Corporate Finance Institute trainings, and a volunteer day. Interns choose between two sessions: May 25–August 13 or June 14–September 3. The Client Service & Operations Intern assists with client onboarding, administrative and operational tasks, and strategic planning efforts. The intern leverages AI tools to reduce manual processes and helps create learning tools and resources for associates. The role focuses on faster client issue resolution and increased associate empowerment, working with leadership and associates across business areas to identify challenges and outline potential solutions. It is suited to individuals interested in banking operations across departments and exposure to business strategy.

Responsibilities

Assist with onboarding new client accounts, ensuring accurate data entry and documentation.
Support day-to-day business operations, including updating internal systems, tracking project progress, and maintaining records.
Participate in team meetings and contribute to discussions about business goals and process improvements.
Help prepare reports, summaries, and presentations for internal stakeholders.
Collaborate with cross-functional teams to support strategic initiatives and special projects.
Perform quality checks and ensure compliance with internal procedures.
Use AI tools to help reduce manual processes and create learning tools and resources for associates.
Work with leadership and associates across business areas to identify challenges and outline potential solutions.