Client Service Coordinator

Banfield Pet Hospital

1d•Onsite

About The Position

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Requirements

Candidate’s experience, skill level, and education will determine the specific rate.

Responsibilities

Drives the flow of clients and pets through the hospital.
Maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets).
Ensures good communication with associates and clients.
Coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner.
Influences clients to return and refer their friends and families.

Benefits

Comprehensive Medical, Dental, and Vision Insurance
Generous Retirement Plans (401(k) and Roth) with company match
Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
Paid Time Off and Holidays
Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
Associate Life Insurance (company-paid) & Supplemental Life Insurance
Company-Paid Short- and Long-Term Disability
Flexible Spending Accounts (FSA) for healthcare and dependent care expenses
Health Savings Account (HSA)
Paid Parental Leave for birth and adoption
Continuing Education Allowance (for Eligible Positions)
Back-Up Child and Elder Care & Family Support Resources
Fertility and Family Building Support
Digital Exercise Therapy
Voluntary Protection Benefits (for hospital stays, critical illness, and accidents)
Legal Plan
Identity Protection
Commuter Benefits
Three Free Optimum Wellness Plans for Pets
Exclusive Discounts