Client Service Coordinator

Playfly Sports • Los Angeles, CA

18h • $45,000 - $50,000 • Hybrid

About The Position

Playfly Sports is looking for a Client Service Coordinator to join our team in Los Angeles, CA. The Client Service Coordinator (CSC) will be responsible for supporting revenue growth for all linear offerings within a set of accounts by assisting with the sales process to agencies. The CSC will develop an understanding of Playfly’s Integrated Linear & Digital offerings and manage the fulfillment of ad orders from initial placement to paid invoice.

Requirements

• High School Diploma required
• Previous office experience required
• Interest and general understanding of the sports industry
• Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required
• Proficiency in PowerPoint is required
• Strong organizational skills and a proven ability to work as a member of a team and individually
• Ability to multitask and manage competing priorities

Nice To Haves

• Bachelor’s Degree preferred
• Experience in a related area or strong desire to build a career in sports media marketing is preferred
• Familiarity with Wide Orbit and STRATA, or similar systems preferred
• Strong attention to detail, excellent verbal and written communication skills are necessary

Responsibilities

• Review prepared sales packages and book advertisement orders for multiple agencies across local and regional sports networks via internal Ad Management system
• Monitor Air Time to track if ad orders meet contract deliverables. Resolve discrepancies by rebooking orders with guidance from Client Service Representative
• Act as first-level support to ad agencies with value requests, questions and order revisions and escalate complex issues as needed
• Provide background and research on potential client targets and categories as requested by senior members of the sales team
• Create and format Excel reports in support of the sales function
• Collaborate with and support the Client Service Representative on all account stewardship processes
• Build understanding of industry and remain current on all relevant sports issues and events
• Attend sales meetings, edit proposals and complete administrative tasks to assist with comprehensive sales process
• Manage priorities among respective accounts as assigned by senior members of the sales team
• Other job-related duties as assigned

Benefits

• We are committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED