Client Service Coordinator

HUB InternationalSandy, UT
Onsite

About The Position

The Wealth Management Client Service Administrator plays a vital role in supporting our financial advisors and ensuring our clients receive a seamless, high-quality service experience. This individual will be responsible for managing administrative operations within the wealth management practice, acting as a key liaison between clients, advisors, and financial institutions. The ideal candidate brings a professional demeanor, strong organizational skills, and a passion for client service in a financial services environment.

Requirements

  • Exceptional organizational skills with strong attention to detail and accuracy
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Strong written and verbal communication skills with a professional, client-focused approach
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of integrity and discretion when handling confidential client information
  • 1-2 years of relevant experience
  • High school or equivalent

Nice To Haves

  • Experience with financial planning or portfolio management platforms (e.g., Salesforce, Redtail, Orion, Tamarac, or similar)
  • Knowledge of investment products, insurance products, or financial planning concepts
  • FINRA Series 6, 7, or 65/66 license (or willingness to obtain – compensation reflects licensing status)
  • Life & Health insurance license (or willingness to obtain)
  • Associate’s or Bachelor’s degree in Finance, Business, or a related field

Responsibilities

  • Serve as the primary point of contact for client inquiries, ensuring timely, accurate, and professional responses
  • Coordinate client onboarding, account opening, and documentation processes with custodians and financial institutions
  • Maintain and update client records, ensuring data integrity within CRM and portfolio management systems
  • Prepare and distribute account statements, financial reports, and correspondence on behalf of advisors
  • Schedule and coordinate client meetings, reviews, and follow-up communications
  • Process new account applications, transfers, beneficiary changes, and other service requests accurately and efficiently
  • Liaise with custodians, third-party providers, and internal departments to resolve account issues and service requests
  • Monitor and track pending transactions, follow up on outstanding items, and ensure timely completion
  • Assist advisors with the preparation of financial planning materials, proposals, and presentations
  • Maintain organized electronic and physical filing systems in compliance with regulatory requirements
  • Ensure all client documentation and processes adhere to regulatory standards and firm compliance policies
  • Assist with preparation and submission of required regulatory filings and forms
  • Stay current on industry regulations and internal compliance updates as they relate to the role

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid time off and holidays
  • Professional development and continuing education support
  • Licensing reimbursement and study assistance
  • Collaborative, team-oriented work environment with opportunities for career growth
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