Client Service Coordinator
About The Position
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Banfield prioritizes associate well-being and professional growth, offering a comprehensive total rewards package including health, wellness, and financial support for associates, their families, and pets. Banfield is a community committed to "A BETTER WORLD FOR PETS," fostering an inclusive environment where associates can be themselves and find value in their differences, achieved by upholding associate health and well-being.
Responsibilities
- Drive the flow of clients and pets through the hospital
- Maximize the productivity of the veterinary medical team (in terms of numbers of clients and pets)
- Ensure good communication with associates and clients
- Coordinate the care of clients and pets in a happy, welcoming, friendly and efficient manner
- Influence clients to return and refer their friends and families
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Generous company match
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave (for both birth and adoption)
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits (coverage for hospital stays, critical illness, and accidents)
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
