Client Service Associate – Teller (40 hours) | Grogan's Mill – The Woodlands, TX

Zions Bancorporation • The Woodlands, TX

2d • Onsite

About The Position

Amegy Bank is seeking a customer-focused Client Service Associate (Teller) for its Grogan’s Mill branch in The Woodlands, Texas. This front-line role serves as the face of the bank by delivering customer service, building relationships, and assisting customers with everyday banking needs. The position is suited to a service-driven, detail-oriented professional who can work efficiently in a fast-paced environment.

The role provides opportunities for professional growth and contributes to positive customer experiences and community banking. It is full-time at 40 hours per week. The schedule is Monday through Friday, 8:15 AM–5:15 PM, and Saturday, 8:45 AM–1:15 PM; a flexible schedule within those listed hours is required.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in customer service, banking, cash handling, or a related field.
• Strong communication and interpersonal skills.
• Basic math skills and proficiency with computers and cash handling systems.
• High attention to detail and accuracy.
• Reliable attendance and strong time management skills.
• Ability to work efficiently in a fast-paced, professional environment.
• Ability to work a flexible schedule within the listed hours.

Nice To Haves

• Prior cash handling or customer-facing experience.
• Knowledge of banking products and services.
• Demonstrated success meeting or exceeding sales or referral goals.

Responsibilities

• Process financial transactions accurately within authorized limits, maintain a balanced cash drawer, and follow cash controls.
• Deliver exceptional customer service and build strong client relationships.
• Identify customer needs and recommend appropriate banking products and services.
• Perform banking activities such as account maintenance, issuing counter checks, processing transfers, and accepting loan payments.
• Proactively cross-sell bank products that align with client needs and deepen relationships.
• Comply with banking regulations, policies, and procedures.
• Resolve customer issues promptly or escalate them to appropriate resources.
• Safeguard client information and follow security and confidentiality protocols.
• Collaborate with branch leadership to achieve individual and team performance goals.
• Support branch operations and complete additional duties as assigned.

Benefits

• Medical, dental, and vision insurance effective day one.
• Mental health support, including coaching and therapy.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) with company match and profit sharing.
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays.
• Tuition reimbursement.
• Employee Ambassador preferred banking products.
• Competitive compensation based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED