Client Service Associate – Teller (40 hours) | Bilingual Spanish/English Preferred | Tanglewood – Houston, TX

Amegy Bank • Houston, TX

1d • Onsite

About The Position

Amegy Bank is seeking a dynamic, customer-focused professional to join its Tanglewood branch in Houston, Texas, as a Client Service Associate (Teller). This front-line role serves as the face of the bank, delivering exceptional service, building client relationships, and helping customers with everyday banking needs. The position is suited to someone who is service-driven, detail-oriented, and effective in a fast-paced professional environment. Bilingual English/Spanish skills are preferred. The role offers opportunities for growth and contributes to strong customer experiences and community relationships.

This is a full-time position of 40 hours per week. The schedule is Monday through Friday, 8:30 AM–5:30 PM, and Saturday, 8:30 AM–1:00 PM, with flexibility required within those listed hours. Amegy Bank is a division of Zions Bancorporation, which is listed on the S&P 500 and NASDAQ Financial 100 indices.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in customer service, banking, cash handling, or a related field.
• Strong communication and interpersonal skills.
• Basic math skills and proficiency with computers and cash-handling systems.
• High attention to detail and accuracy.
• Reliable attendance and strong time-management skills.
• Ability to work efficiently in a fast-paced, professional environment.
• Ability to work a flexible schedule within the listed hours.

Nice To Haves

• Bilingual proficiency in English and Spanish.
• Prior cash-handling or customer-facing experience.
• Knowledge of banking products and services.
• Demonstrated success in meeting or exceeding sales or referral goals.

Responsibilities

• Process financial transactions accurately within authorized limits while balancing the cash drawer and following cash controls.
• Deliver exceptional customer service and build strong client relationships.
• Identify customer needs and recommend appropriate banking products and services.
• Perform banking activities such as account maintenance, issuing counter checks, processing transfers, and accepting loan payments.
• Proactively cross-sell bank products that align with client needs to deepen relationships.
• Comply with banking regulations, policies, and procedures.
• Resolve customer issues promptly or escalate them to appropriate resources.
• Safeguard client information and follow security and confidentiality protocols.
• Collaborate with branch leadership to achieve individual and team performance goals.
• Support branch operations and complete additional duties as assigned.

Benefits

• Medical, dental, and vision insurance effective day one.
• Mental health support, including coaching and therapy.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) with company match and profit sharing.
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays.
• Tuition reimbursement.
• Employee Ambassador preferred banking products.
• Competitive compensation based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED