Client Service Associate – Teller (40 hours) | Grogan's Mill – The Woodlands, TX

Amegy Bank•The Woodlands, TX

1d•Onsite

About The Position

Amegy Bank is seeking a dynamic, customer-focused Client Service Associate (Teller) for its Grogan’s Mill branch in The Woodlands, Texas. This front-line role represents the bank, delivers customer service, builds client relationships, and helps customers with everyday banking needs. The position offers opportunities for career growth and contributes to creating outstanding customer experiences in the community. The role processes financial transactions, maintains an accurate cash drawer, assists with banking activities, identifies customer needs, and recommends relevant products and services. The associate must follow banking regulations and internal procedures, protect confidential information, resolve or escalate customer issues, and collaborate with branch leadership to meet performance goals. This is a full-time, 40-hour-per-week position with a flexible schedule within the listed hours: Monday through Friday, 8:15 a.m. to 5:15 p.m., and Saturday, 8:45 a.m. to 1:15 p.m.

Requirements

High school diploma or equivalent.
At least 1 year of experience in customer service, banking, cash handling, or a related field.
Strong communication and interpersonal skills.
Basic math skills and proficiency with computers and cash handling systems.
High attention to detail and accuracy.
Reliable attendance and strong time-management skills.
Ability to work efficiently in a fast-paced, professional environment.
Ability to work a flexible schedule within the listed operating hours.

Nice To Haves

Prior cash-handling or customer-facing experience.
Knowledge of banking products and services.
Demonstrated success meeting or exceeding sales or referral goals.

Responsibilities

Process financial transactions accurately within authorized limits, maintain a balanced cash drawer, and follow cash controls.
Deliver exceptional customer service and build strong client relationships.
Identify customer needs and recommend appropriate banking products and services.
Perform banking activities such as account maintenance, issuing counter checks, processing transfers, and accepting loan payments.
Proactively cross-sell bank products aligned with client needs to deepen relationships.
Comply with banking regulations, policies, and procedures.
Resolve customer issues promptly or escalate them to appropriate resources.
Safeguard client information and follow security and confidentiality protocols.
Collaborate with branch leadership to achieve individual and team performance goals.
Support branch operations and complete additional duties as assigned.