Client Service Associate - Entry Level

THE GEM Inc.Virginia Beach, VA
$38,000 - $56,000Onsite

About The Position

We are a rapidly growing event marketing and customer engagement company dedicated to creating high-impact promotional campaigns, live events, and memorable brand experiences. We partner with nationally recognized brands to increase customer engagement, brand awareness, and community outreach through innovative event marketing strategies. We are currently seeking motivated, people-oriented individuals to join our team as Entry-Level Client Service Associates. This is an excellent opportunity for candidates interested in customer service, event marketing, public relations, brand promotions, communications, and business development. No prior experience is required — we provide paid training and ongoing career development.

Requirements

  • Strong communication and interpersonal skills
  • Friendly, outgoing, and customer-focused personality
  • Ability to multitask and work in fast-paced environments
  • Problem-solving mindset with strong attention to detail
  • Team-oriented with a positive attitude and willingness to learn
  • Interest in event marketing, customer service, public relations, communications, or promotions
  • High school diploma or equivalent preferred
  • No experience required — entry-level applicants are encouraged to apply

Responsibilities

  • Serve as the main point of contact for clients, customers, and event attendees during promotional events and marketing campaigns
  • Provide exceptional customer service and support by answering questions and resolving concerns professionally
  • Assist with event setup, coordination, and execution for live events, retail promotions, and community outreach campaigns
  • Build positive relationships with customers and help create engaging brand experiences
  • Communicate event updates, promotions, and important information across multiple communication channels
  • Collaborate with marketing, promotions, and event teams to ensure successful campaign execution
  • Maintain a positive, professional, and customer-focused attitude in fast-paced event environments
  • Represent client brands with enthusiasm, professionalism, and strong communication skills

Benefits

  • Paid training and hands-on mentorship
  • Career growth opportunities and advancement potential
  • Supportive and collaborative team environment
  • Experience working with live events, marketing campaigns, and brand promotions
  • Opportunity to build skills in customer service, event coordination, and communications
  • Fun, energetic, and fast-paced workplace culture
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