Client Service Associate

Gallagher•St. Louis Park, MN

10d

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Requirements

High school diploma or GED
A minimum of 1+ years directly equivalent work experience
Proficiency in Microsoft Office
Basic Math skills

Nice To Haves

Associate's degree, professional certification, or equivalent experience and training preferred
Previous experience handling client relationships

Responsibilities

Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance.
Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards.
Nurture relationships with the buyer in the client organization as well as with the day-to-day client representatives.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within your Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Optimally balance multiple competing priorities.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program