Client Service Associate

Jackson Hewitt - 3561 • Sioux Falls, SD

9d

About The Position

The Client Service Associate provides a welcoming, customer service-oriented experience for clients visiting the offices. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The position offers opportunities to learn and grow in a customer-focused role.

Requirements

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Nice To Haves

• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients visiting the offices and help ensure exceptional client experiences.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Benefits

• Corporate discount program.
• Opportunities for advancement within the organization or as a tax professional.
• Tax preparation training.
• Continuing tax education.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed