Client Service Assistant (6 Month Contract)

The Canada Life Assurance Company • London, ON

1d • CA$36,900 - CA$49,800 • Onsite

About The Position

This position requires full-time, in office attendance at our RAM Centre in London, Ontario. The position will be responsible for the timely digital distribution of documents, cheques and emails to the Savings, Retirement Income, and Quadrus team members. The successful candidate will work closely with other teams within Wealth Management.

Requirements

• Excellent organizational skills
• Analytical and detail oriented
• Working knowledge of Microsoft office products
• Excellent written and verbal communication skills
• Good interpersonal and team building skills
• Demonstrated organizational and time management skills to manage multiple tasks and deadlines
• Able to adapt quickly to changing priorities
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Nice To Haves

• On Base (imaging system) experience an asset
• Bilingual (French and English) an asset

Responsibilities

• Triage incoming mail and faxes for the wealth teams within time standards
• Work closely with other admin areas regarding inter-team paperwork
• Assist with non-financial processing when required, while meeting service standard deadlines.
• Participate in team meetings to discuss efficiencies and work on improving processes.
• Provide support for small projects, as required
• Monitor and manage the team shared email boxes
• Responsible for workflow distribution on new imaging system (enhanced computer skills are necessary)

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed