Client Sales Specialist, New Construction, SMB

Zillow

1d•$74,600 - $125,500•Remote

About The Position

The Client Sales Specialist supports small and medium-sized New Construction homebuilders in growing their visibility and results on Zillow. The role helps clients succeed with Zillow Group's Promoted Communities, Showcase, and Boost platforms through education, partnership, and ongoing engagement, and is a key revenue driver with performance-based compensation. The specialist manages a book of medium-sized accounts, builds strong client relationships, owns sales targets, and helps clients achieve advertising and brand-awareness goals. The role also supports divisional and regional teams with insights, reporting, product education, and strategic analysis, while collaborating with teammates and participating in selected trade shows and conferences. This is a remote position. Employees work from a physical location of their choice that must be identified to the Company. U.S. employees may live in any of the 50 states, with limited exceptions. Travel of at least 15% is required.

Requirements

At least 2 years of experience in sales or account management.
Experience managing complex sales processes involving multiple decision-makers and influencers while balancing competing deadlines and priorities.
Clear written and verbal communication, a positive attitude, and the ability to work independently.
Comfort with Microsoft Office and sales tools such as Salesforce CRM, Gong, and Highspot.
Willingness and ability to travel at least 15% of the time.
Experience in New Construction real estate or property management solutions, or familiarity with Zillow's products and advertising solutions.
Ability to use data analysis, AI platforms, and data visualization tools to turn information into insight.

Nice To Haves

Ideally 5 or more years managing a book of business, including significant time with medium-sized accounts.

Responsibilities

Manage a book of medium-sized accounts and highly engaged clients, delivering strong relationships and exceptional service.
Own sales targets and work to meet or exceed quota, driving revenue growth for the individual and team.
Build builder relationships through regular communication, in-market visits, and consistent partnership.
Serve as a point of contact for divisional and regional inquiries, sharing insights and support to help drive strategic growth.
Prepare reports for scheduled and ad hoc calls and contribute to forecasting and analysis that provides accurate, actionable insights.
Collaborate with the team on quarterly business reviews that share insights on divisional performance.
Deliver product education and training to divisional teams and stay current on industry trends and market developments.
Support teammates and new hires, help remove roadblocks, and participate in selected trade shows and conferences to engage clients.