Entry-Level Remote Client Representative

Globe Life AIL - Lisa Russel • Atlanta, GA

10h • Remote

About The Position

This is an entry-level remote position where attitude and willingness to learn are valued over prior experience. The role involves helping clients understand their benefits, providing customer service, and building relationships. Comprehensive training and ongoing mentorship are provided. The company, AO (American Income Division), has served working families for over 70 years, offering supplemental life, accident, and health benefits. As part of Globe Life, AO focuses on helping families protect their financial future and creating rewarding career opportunities.

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• Must be physically located within the United States
• Computer or laptop
• Reliable high-speed internet connection
• Webcam and microphone capability
• Quiet, professional workspace
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation and accountability
• Strong work ethic and reliability
• Ability to work independently in a remote environment
• Adaptability and coachability
• Professionalism and integrity
• Desire for continuous personal and professional growth

Nice To Haves

• Customer Service
• Retail
• Hospitality
• Healthcare
• Education
• Sales
• Administrative Support
• Client Relations
• Call Center Operations

Responsibilities

• Meet with clients through Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain products, services, and policy information clearly and professionally
• Assist clients with applications, enrollment, and policy updates
• Provide ongoing customer support and follow-up communication
• Build strong, long-term client relationships
• Maintain accurate client records and documentation
• Participate in structured virtual training and mentorship
• Develop communication, customer service, and leadership skills
• Learn industry products, systems, and best practices
• Receive coaching from experienced leaders
• Collaborate with a supportive remote team focused on growth and success

Benefits

• 100% Remote Work
• Work from anywhere within the United States
• Flexible scheduling options
• No commuting
• Modern virtual work environment
• Weekly Pay & Performance Bonuses
• Weekly compensation
• Performance-based bonuses
• Leadership incentives
• Recognition programs
• Comprehensive Training & Mentorship
• No prior experience required
• Structured onboarding
• Weekly coaching and development
• Leadership mentoring
• Ongoing professional growth opportunities
• Career Advancement
• Performance-based promotions
• Leadership development programs
• Promotion from within
• Long-term management opportunities
• Medical reimbursement program for qualifying representatives
• Company-supported life insurance
• Residual income opportunities
• Union-supported work environment
• Leadership conferences and incentive travel
• Advanced virtual technology and collaboration tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed