Client Relationship Manager - Financial Services

Lakeside HR Group•Saint Louis Park, MN
•Onsite

About The Position

Lakeside HR Group is recruiting a Client Relationship Manager for an established financial planning practice. The role provides hands-on support to financial advisors and high-quality service to clients, contributing to the practice’s day-to-day operations. Work includes opening and maintaining client accounts, collecting information and documentation from clients, supporting financial cases, and responding to advisor and client service needs. The position is full-time and fully on-site in St. Louis Park, Minnesota, Monday through Friday.

Requirements

  • Previous experience in financial services, wealth management, banking, credit unions, insurance, or a broker-dealer environment is strongly preferred.
  • Familiarity with financial products and account types.
  • Comfort speaking directly with clients and making proactive outbound calls.
  • Strong interpersonal and communication skills.
  • Attention to detail and ability to manage multiple client and advisor requests.
  • Strong organizational and follow-through skills.
  • Comfort working in a collaborative, team-oriented office environment.
  • Proficiency with Microsoft Outlook, Teams, and general Microsoft Office applications.

Nice To Haves

  • Knowledge of annuities and life insurance products.
  • Experience with Salesforce-based CRM systems or similar financial-services platforms.
  • Series 6, Series 7, and/or Minnesota Life & Health licensing; licensing is not required.
  • Interest in obtaining relevant licenses.

Responsibilities

  • Support financial advisors with day-to-day client and account needs.
  • Open and process new client accounts and related documentation.
  • Contact clients to obtain information and documentation needed for account and financial planning processes.
  • Make proactive outbound calls to follow up on outstanding information and service needs.
  • Provide ongoing case and administrative support to financial advisors.
  • Assist with account maintenance, updates, and client service requests.
  • Enter and maintain accurate client and account information in internal systems.
  • Use CRM and broker-dealer platforms for account- and transaction-related activities.
  • Coordinate with advisors and team members to handle client requests accurately and efficiently.
  • Maintain organized and accurate client records and documentation.
  • Participate in regular team check-ins and meetings.
  • Provide responsive, professional service to clients.

Benefits

  • 401(k)
  • Paid time off
  • Paid company holidays
  • Quarterly performance bonus tied to team production goals
  • Competitive base salary of $70,000–$80,000, with flexibility based on experience
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