REMOTE Client Relations Specialist
About The Position
AO Globe Life is hiring for a fully remote Client Relations Specialist role serving clients interested in supplemental benefits. The position is suited to people with a service-first, people-focused approach, including recent or soon-to-be graduates in business, marketing, or communications. Training, mentorship, licensing guidance, and ongoing professional development are provided; prior insurance experience is not required. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Team members conduct virtual client consultations, help individuals and families understand personalized benefit options, support them through enrollment, and build lasting client relationships. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Pre-licensing coursework, exams, and state licensing requirements are at the candidate’s expense.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be self-motivated, coachable, organized, and comfortable working independently.
- Have strong communication and people skills.
- Be confident in virtual meetings and familiar with digital tools.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
Nice To Haves
- Prior customer service or consultative experience.
- A service-minded, mission-driven attitude.
Responsibilities
- Conduct virtual consultations with clients via Zoom.
- Participate in continued mentorship and team development.
- Deliver excellent, client-centered service.
- Handle documentation accurately and follow up with clients.
- Support clients through the enrollment process with clarity and professionalism.
- Walk individuals and families through personalized supplemental benefit options.
- Cultivate long-term client relationships.
- Complete required training and participate in virtual meetings.
Benefits
- Equity opportunity of 3% for qualifying team members.
- Monthly and quarterly bonus potential.
- Potential to grow income through renewals.
- Weekly performance-based pay.
- Complete training and licensing support.
- Inbound leads; no cold outreach.
- Collaborative, people-first team environment.
- Flexible scheduling.
- Opportunities for leadership and professional advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
