Client Relations Coordinator (Forensic Services practice)
About The Position
CRA’s Forensic Services practice supports companies’ commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services. The Forensic Services practice is seeking a Client Relations Coordinator to support and grow our strategic alliance partner program. This individual will work directly with the Practice's Alliance Partnership Lead to cultivate relationships with technology partners, coordinate business development initiatives, and help identify opportunities that drive market growth. The Client Relations Coordinator will serve as the primary day-to-day contact for many of our alliance partners, ensuring consistent communication, coordinating joint initiatives, and helping transform partner relationships into new business opportunities. This role is ideal for someone who enjoys building relationships, managing multiple initiatives, and working in a fast-paced consulting environment.
Requirements
- Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
- Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
- Excellent verbal and written communication skills.
- Strong organizational and project management abilities.
- Ability to build professional relationships with both internal and external stakeholders.
- Strong attention to detail and ability to manage multiple priorities simultaneously.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Highly organized with exceptional follow-through.
- Comfortable communicating with senior leaders and external partners.
- Naturally curious and proactive in identifying opportunities.
- Strong interpersonal skills and a collaborative mindset.
- Self-motivated with the ability to work independently while supporting a team environment.
Nice To Haves
- Experience with Salesforce or another CRM platform is preferred.
- Interest or experience in cybersecurity, digital forensics, eDiscovery, SaaS, or professional services is a plus.
Responsibilities
- Support the day-to-day management of strategic alliance partner relationships.
- Schedule and coordinate recurring meetings with internal stakeholders.
- Maintain regular communication with alliance partners to strengthen relationships.
- Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
- Track partner-generated opportunities and ensure timely follow-up.
- Assist with developing business development plans for strategic markets.
- Maintain CRM records, pipeline reports, and partnership metrics.
- Prepare presentations, dashboards, meeting materials updates.
- Research prospective alliance partners, market trends, and emerging technologies.
- Coordinate onboarding activities for new alliance partners.
- Collaborate with business development team to maximize success with clients, partnerships and potential markets.
- Represent the practice during partner meetings and industry events when appropriate.
Benefits
- medical, dental, and vision insurance
- 401(k) retirement plan with employer match
- life and disability insurance
- paid time off (vacation, sick leave, holidays)
- paid parental leave
- wellness programs and employee assistance resources
- commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
