Client Relations Consultant
CAPITAL CENTER•Glen Allen, VA
•Onsite
About The Position
CapCenter is seeking a Client Relations Consultant to serve as the first point of contact for clients seeking guidance on their realty, mortgage, and insurance products and services. This role is designed for early-career professionals who excel in communication, problem-solving, and delivering exceptional client experiences. CapCenter provides a comprehensive training program, including hands-on training, in-depth product knowledge, licensing, cross-functional training, and clear advancement opportunities.
Requirements
- Possess, or ability to obtain, NMLS license prior to starting in the role
- Excellent communication, time management, and leadership skills
- Strong organizational skills and the ability to juggle multiple deadlines
- A collaborative, team-first mindset
Nice To Haves
- Bachelor's degree in Finance, Business, Economics, Mathematics, or a related field preferred
Responsibilities
- Serve as the advisor for clients seeking guidance on realty, mortgage, and insurance products and services
- Communicate clearly and professionally while building rapport with clients
- Assess client needs and provide timely, practical solutions
- Manage multiple client interactions and priorities while maintaining attention to detail
- Deliver a consistently positive, client-first experience at every touchpoint
Benefits
- medical
- dental
- vision
- life insurance
- a 401(k) plan with company match
- paid vacation
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
