Client Relations Manager

Combined Caterers, Inc.•Raleigh, NC

9h•Onsite

About The Position

The UNC Chapel Hill Client Relations Manager focuses on the guest experience from start to finish. The CRM will be paired with and provide support to a Senior Sales Manager. This person will help sell, plan, and execute all aspects of events. All aspects include but are not limited to the sales of food and beverage, rental coordination, miscellaneous client needs and client interaction from initial contact to execution of event. The goal of this position is to learn the ins and outs of our sales and operations departments to then grow into an autonomous Sales Manager after at least one year.

Requirements

Strong computer skills including but not limited to Microsoft Office & Canva or willingness to learn.
Proven capability and desire to provide an exceptional level of service to clients and team members
Highly motivated self-starter, able to process information quickly and distribute to multiple departments
Able to work a flexible schedule based on business demands
Ability to stand for long periods of time
Ability to lift at least 40lbs
Must have clean driving record and reliable transportation. Must be comfortable driving a van/truck occasionally or willingness to learn

Nice To Haves

Hospitality experience preferred.

Responsibilities

Ability to provide timely response and exceptional level of service to clients
Maintain a positive, friendly, and professional manner in all interactions with clients, team members, industry vendors, etc.
Prepare proposals and event orders for events and meetings with great attention to detail
Provide timely follow up and communication with clients throughout event process
Facilitate the event process from consultation all the way through event execution
Ability to assist and facilitate rental appointments and venue walkthroughs for planned events
Understand the intricacies of the operations department, ensuring all needs from a back-end perspective are met and fully executed for successful event planning and management.
Manage events and provide support to the Operations team during the preparation process to streamline event details
Ability to perform assigned duties with attention to detail, speed, accuracy, follow through and cooperativeness while working independently.
Works events as an Event Manager, Bartender, or Server.