Client Relations Associate

Man Group • New York, NY

1d • $80,000 - $110,000

About The Position

To provide associate level support for the US Sales Team.

Requirements

• Interest across the spectrum of active alternative asset classes, including both systematic and discretionary public equity and fixed income (long-only and hedge funds), managed futures, private credit, and real estate
• Bachelor’s degree and 2+ years of experience in a sales, investor relations or investment operations related role in a financial services firm
• Excellent organization and time management skills to succeed in a high-pressure and fast-paced environment
• Ability to develop strong-working relationships with clients, prospects and with individuals at all levels of the Man organization
• Advanced Microsoft skills (PowerPoint, Word and Excel)

Nice To Haves

• Familiarity with Salesforce, MMD and other sales management tools a plus

Responsibilities

• Serve as a dedicated point of contact for all day-to-day client inquiries
• Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs
• Support the US Sales team as required on all projects impacting existing client base and work with various internal stakeholders on strategic initiatives to improve the overall efficacy of the team
• Manage client onboarding process by providing support and direction for complex investor transactions
• Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences and client update calls
• Deliver customized, standardized and ad-hoc reporting to our North American client base
• Direct ongoing client subscription and redemption process ensuring flows are communicated in a timely and accurate manner
• Organize and implement new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform, Custody agreements, etc.)
• Coordinate client restriction list implementation, trade error notification and side letter attestation process in conjunction with Man Compliance team

Benefits

• Competitive holiday entitlements
• Pension/401k
• Life and long-term disability coverage
• Group sick pay
• Enhanced parental leave
• Long-service leave
• Private medical coverage (depending on location)
• Discounted gym membership options (depending on location)
• Pet insurance (depending on location)
• Two annual 'Mankind' days of paid leave for community volunteering
• Flexible working arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level